Privacy policy

This policy explains what Beyond Peptides collects when you use this website, why, and what we do with it. We keep the answer short because we collect very little.

What we collect

When you place an order we collect your name, email address, phone number, the items you requested, any note you add and, for orders we ship, your shipping address. We also keep a record of the age and research-use acknowledgment you confirm at checkout, with the time and the IP address it came from.

When you use the contact form we collect your name, email, optional phone number and message.

If you apply for a wholesale account we collect your name, business name, email address, phone number if you give one, website or social link if you give one, and what you expect to order. If you apply to our affiliate program we collect your name, email address, phone number if you give one, where and how you would share your code, and roughly how many people you reach. Both applications also record when you agreed to their terms and the IP address it came from.

If you review an order we keep the name you choose to show, your rating, your title and text, the order it belongs to, and a one-way scrambled code made from your IP address that helps us stop abuse. Reviews are checked before they are published, and the name you chose appears on the site with your review.

We do not collect payment card details anywhere on this site. There is no card checkout, so there is nothing of that kind to store.

Our hosting provider, Cloudflare, processes standard technical request data such as IP address and browser type in order to serve the site and protect it from abuse.

Why we collect it

To confirm availability, contact you about your order, arrange payment and shipping, keep an accurate record of what was sold from which lot, and answer your inquiries. We do not sell, rent, or share your information with third parties for marketing.

Services that help us run the store

Each of these receives only what it needs for its job. Cloudflare hosts the site and stores its data. Our website developer, Thornwood Digital, runs the email service that delivers order, account and form emails, and keeps a copy of contact form messages so none are lost. For orders we ship, the US Postal Service checks the shipping address so we charge the right sales tax, and quotes rates and tracking from the ZIP codes and tracking number. Paid orders we ship go to our fulfillment partner through ShipStation, with your name, email address, phone number, shipping address, order note and items, so the order can be packed and shipped.

Emails and texts about offers

We send offers by email or text message only if you tick the box for it at checkout. Each box is optional, and neither is needed to place an order. The phone number you give for an order is used for that order; we text it with offers only if you ticked the text box. When you opt in we keep a record of what you agreed to, when, and the IP address it came from.

You can stop at any time: use the unsubscribe link in any email, reply STOP to any text, or email [email protected]. You can also stop offer emails, texts or both on our unsubscribe page. Message and data rates may apply to texts. We do not sell or share your phone number or your consent to receive texts with third parties for their own marketing.

Analytics

We use Google Analytics to understand which pages are useful and how people move through the store. It records the pages you view, your approximate region, your type of device and browser, the products you add to your cart, and the order number and total when you place an order. It never receives your name, email address, phone number or shipping address. Its advertising features are switched off, it is not linked to any advertising account, and its detailed records are deleted after two months.

We also count where on each page people click and how far down they scroll, so we can tell which parts of a page are used. This records only the page, whether it was viewed on a phone or a computer, and click positions on a coarse grid, added together with everyone else's. It sets no cookie and keeps nothing that could identify you or your browser.

We work with Trybe, a creator marketing service, to see which creators' posts and ads bring visitors to the store. When you open a page, its tracking code records the address of the page, the page that sent you, any campaign or ad codes in the link, your browser type and your screen size. If you arrived through a creator's link and later pay for an order, we also send Trybe the order number, the products and the order's value, so the creator is credited for it. Trybe never receives your name, email address, phone number, shipping address or anything you type.

You can block all of these with any standard browser privacy setting or extension. Google also offers a browser add-on that turns Google Analytics off on every site.

Cookies and browser storage

Our own cookie is set only when you sign in to your account, the affiliate portal or the store admin. It holds a random session identifier and nothing else. Google Analytics sets its own cookies (their names begin with _ga) so it can tell a returning browser from a new one; they hold a random identifier, not your name or contact details. Trybe sets one cookie (its name begins with ugc_vid) for up to a year so a visit can be matched to the creator link that brought it; it also holds only a random identifier.

Your cart, the age and research-use confirmation you give when you first open the site, whether you have already seen our offer, and the details shown on your order confirmation are kept in your own browser, not on our servers, and are not sent to anyone.

How long we keep it

Order records are retained as long as needed for business and tax purposes. Contact form messages are kept while the inquiry is open and for a reasonable period afterwards. Sign-in links expire after fifteen minutes and sessions expire automatically.

Your choices

You can ask us what we hold about you, ask for a correction, or ask us to delete your details, by emailing [email protected]. We may need to keep records of completed transactions where the law requires it.

Changes

If this policy changes we will update the date at the top of this page.